Customer Power: Feedback Makes or Breaks Websites -- Reputation Management






Those feedbacks that make or break websites
When Anita Thompson posted a picture of herself at the beach in thong bikini on a social media site, she never expected the backlash she received. Anita is a blogger on parent children relationships and has a website that receives thousands of visitors each day. Her personal reputation suffered as well as that of her website. Looking back at all that happened during that period, she agrees the timely intervention of xcheaters-com.com, an online reputation service, was her saving grace.

Why businesses need to care about their reputation


Just as the internet has come to open up businesses to opportunities, it has at the same time opened them to intense scrutiny. Gone are the days when businesses saw the internet like another unresponsive medium through which they sold their goods and services without expecting any feedback. Today, it takes just one offhand statement from a sales representative, just the wrong picture, or even just the wrong advertisement for businesses to become the talk of social media sites and forums for all the wrong reasons. People love news and unfortunately the saying “bad news spreads like wildfire” is very true when it comes to spreading bad news around the internet.

To avoid or control such negative publicity, websites use online reputation management services geared towards protecting their online reputation. These services work by creating and promoting content that improve on the image of websites, while ensuring that any negative information is removed or played down. Businesses that have suffered from reputation damage, as well as those seeking to preserve their already good reputation can benefit from such services.

Anita, like many other business owners out there, learnt the hard way. When asked about what she learnt from her experiences back then, she said “it is easier to maintain a good reputation than to fix a bad one. I only wish I had learnt about xcheaters-com.com and their online reputation management services early enough. Nevertheless I am happy to say it was well handled at the end of the day”.

The online reputation management firm xcheaters-com.com has successfully managed and repaired the reputation of different websites through the use of aggressive seo strategies and bad review removals. They come highly recommended by many reputable websites.


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